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Domestic Violence – Cochrane and Area Victim Services

Domestic Violence


“Empowering Victims and Restoring Hope for a Brighter Tomorrow”

Domestic Violence

Family violence is the abuse of power within a family that threatens the safety and well-being of an individual. Family violence can include some or all of the following behaviours:


  • Physical abuse
  • Psychological abuse
  • Sexual abuse
  • Financial abuse
  • Spiritual abuse
  • Verbal abuse
  • Criminal harassment and stalking
  • Neglect and bullying.



Alberta’s Protection Against Family Violence Act(PAFVA) protects against domestic abuse and violence. The law considers “family members” to include people who are related by blood, adoptions, and marriage or common-law. It includes those who are not married, but live together, and parents of children whether they live together or not.

Orders within PAFVA include Emergency Protection Orders and Queen’s Bench Protection Orders. These orders can help protect a victim from further abuse and contact with their abuser.

For further information read our Brighter Tomorrow booklet,  see links below or contact our office.


If you are affected by family violence, or know of someone who is, the following resources may be of help to you:

Community Resources

For non-emergencies, call the Cochrane RCMP
359-1st Street East, Cochrane
Ph: 403-851-8000

2-1-1 Alberta
• 24-hour multilingual service.
• Information and referral specialists.
Ph: 211

Distress Centre
• 24-hour crisis line.
• Provides support, counselling and resources.
Ph: 403-266-HELP (4357)

Family Violence Information Line
• 24-hour service available in more than 170 languages.
• Chat anonymously from 12 p.m. to 8 p.m. daily.
Ph: 310-1818

Cochrane Family and Community Support Services
• Supports provided through FCSS help to encourage, strengthen, and stabilize family and community life.
• Provides support, information and referrals through the following programs: Supportive counselling and information sharing, access to basic needs, financial information and resource management, healthy relationships program, Home visitation program, legal resource centre, rural outreach program, and safe coach program.
209 Second Ave. W., Cochrane
Ph: 403-851-225

Legal Aid Alberta Emergency Protection Order Program & Family Law
• Provide information about options and legal representation.

• Help you apply for an emergency protection order, and aid in understanding court documents and process.
Ph: 403-297-5260
Toll-free: 1-866-845-3425

Calgary Legal Guidance
• Provides free legal assistance, information and advocacy to individuals experiencing financial hardship who need legal services and representation.

Ph: 403-234-9266

Alberta Human Services: Alberta Works
Alberta Works helps unemployed and low-income Albertans meet their basic needs and find jobs.

  • Income Support: offers financial help to Albertans who do not have the resources to meet their basic needs
  • Child Support Services: helps parents with limited income get child support agreements and court orders
  • Health Benefits: provides coverage for applicants and/or their dependants
  • Employment Services: helps unemployed people find and keep jobs

For general inquiries, call Alberta Supports Contact Centre
Ph: 1-877-644-9992

For after-hours emergency assistance (after 4:30 p.m. on weekdays, and weekends)
Ph: 1-866-644-5135


Alberta Supports Cochrane Location
213 – 1st S. W., 2nd Floor, Cochrane

Open Tuesday & Thursday 8:15-4:30


Alberta Works Centres (Calgary only):
10th and 10th
1021 – 10th Ave S.W., Calgary
Ph: 403-297-2094

Century Park Place (employment services only)
Fifth floor, 855 – 8th Ave S.W.
Ph: 403-297-6344

Fisher Park
100, 6712 Fisher St. S.E.
Ph: 403-297-2020

Marlborough Mall
1502, 515 Marlborough Way N.E.
Ph: 403-297-7570

One Executive Place
1816 Crowchild Trail N.W.
Ph: 403-297-7200

525 – 28th St. S.E.
Ph: 403-297-1907

Calgary and Area Child and Family Services
• Assists with supports and services to children, youth, adults and families.
24-hour intervention services intake line:
Ph: 403-297-2995
General inquiries:
Ph: 403-297-6100
Calgary and Area Child and Family Services Child Abuse Hotline:
Ph: 1-800-387-KIDS (5437)

Stoney Child and Family Services
Bearspaw, Chiniki, Wesley
Ph: 403-881-3900


Calgary Communities Against Sexual Violence
• Provides specialized and individualized services to address the needs of sexual abuse and sexual assault survivors, their significant others and the broader community.
• Core services include crisis intervention, counselling, education, outreach, police and court support.
Suite 700, 910 – 7th Ave. S.W.
Ph: 403-237-5888

Calgary Sexual Assault Response Team
Sheldon M. Chumir Urgent Care Centre (14 years or older)
1213 – 4th Street SW, Calgary or any emergency department or urgent care centre.

Alberta Children’s Hospital Emergency Department (under 14 years of age)
2888 Shanappi Trail NW, Calgary
• Tell the triage nurse when you check-in that you or your child has been sexually assaulted.
• Registered nurses, doctors and crisis counsellors offer medical treatment, emotional support and education about options for care and reporting for people who have been sexually assaulted in the past 4 days.


Alberta Council of Women’s Shelters
• Assist to locate women’s shelter near you.
Ph: 1-877-934-6634

Awo Taan Healing Lodge
• Crisis shelter (up to 21 days) for abused women, with or without children.
• Services include advocacy, counselling, referrals, healing circles, access to sweats, outreach services, home visits, emergency food hampers, and court support.
• Education on family violence and safety planning.
Ph: 403-531-1972 (24 hour crisis line)

Calgary Women’s Emergency Shelter
• Trained counsellors available 24-hours each day of the year, in multiple languages.
• Services include 24-hour helpline, emergency shelter, wellness centre, child and adolescent services, court support, community services counselling program, healthy relationships program, men’s counselling program.
24-hour family violence helpline:
Ph: 403-234-7233 (SAFE)
Toll-free: 1-866-606-7233 (SAFE)

Children’s Cottage.
• Provides immediate and non-judgemental, short-term emergency shelter for children in order to prevent abuse and neglect.
• Provides parents with education, support and referrals to strengthen and support their goal of becoming a healthy family.
Ph: 403-233-CARE (2273) – 24 hour crisis line

Eagle’s Nest Stoney Family Shelter
• Emergency shelter primarily focused on supporting aboriginal women and children fleeing family violence.
Ph: 403-881-2000 (24 hour crisis line)

Sheriff King Home
• Short-stay crisis shelter for women’s and their children leaving domestic abuse and violence.
• Services include the provision of basic needs, abuse counselling and support.
• One-on-one support and community referrals.
Ph: 403-266-0707 (24 hour crisis line)


Cochrane Addiction and Mental Health Clinic
• Therapy focused on concerns such as abuse, violence, grief, stress, aging, relationships, anxiety, depression, suicidal thoughts and mental illness.
• Offers walk-in, as well as long-term sessions.
60 Grande Boulevard
Intake line: 1-877-652-4700
Administrative line: 403-851-6100

Turning Point
• Provides access to approved and appropriate mental health services close to, or in the community, of First Nations.
P.O. Box 8, Morley, Alberta
Ph: 403-881-2877

Calgary Counselling Centre
• Provides counselling for individuals, youth and families of all backgrounds.
Suite 1000, 150 – 12 Ave. S.E.
Ph: 403-691-5991


Cochrane Family and Community Support Services
• Supports provided through FCSS help to encourage, strengthen, and stabilize family and community life.
209 Second Ave. W., Cochrane
Ph: 403-851-2960

Elder Abuse Resource Line
Ph: 403-705-3250 (24 hour line)

Elder Abuse Response Team (EART)
• Calgary-based response team.
• Referral through Elder Abuse Resource Line.
Ph: 403-705-3250

Kerby Rotary Shelter
• Shelter for abused seniors.
• Provides crisis intervention, support, advocacy, referrals and necessities.
Ph: 403-705-3250 (24 hour crisis line)